I try to give positive feedback whenever I can, because I've been a retail manager and I know how awesome it is (because most people only communicate when they're mad).

As a matter of fact, earlier today I emailed some comments to Arby's. Last night after being sick all day I ventured out craving a roast beef, still half-dead, and the young man at the drive-thru was so smily and friendly that it actually cheered me up a lot.

I'm not sure there's a business that I patronize strictly because of awesome service (that I wouldn't patronize otherwise), but many of the stores I go to regularly have impressed me with their service, particularly the Cup 'o Joe where I go with Brian and my local Bath & Body Works.