pegkerr | HALLELUJAH! The financial aid has gone through! (Reply)

I emailed Fiona's college last night, giving a progress report on the multiple steps that Rob and I had been doing to try to get the documentation they required to process her financial aid, and how we have been thwarted, time and time again. I got this reply back:

It sounds like you are ready to throw in the towel on this process! Thanks for hanging in there. You clearly have demonstrated diligence on working toward getting this resolved, so I have taken a leap of faith and I have made changes to Fiona's FASFA with the data I have gotten from your family thus far. For brevity, stop making changes to her FAFSA. Follow up with me in 30 days to make sure we have the amended info from your family and tax return transcript from Fiona.

Since I made the changes to Fiona's FASFA today, you can consider her aid to be finalized. For record keeping (and future audits) I do need the two documents above. But since I have released Fiona's aid with the forms, I need to trust you will help me resolve this by following up with me in a month. The forms we are waiting on will not result in a change in her aid, they will simply be saved as documentation.

She went on to explain that given the documentation we provided for the Special Circumstances form, we will be getting several additional grants and loans. The e-mail brought tears of relief to my eyes. I have been so frustrated and so worried. But Fiona gets to stay in college for another year, yay!