pegkerr: (Don't let it rankle!)
[personal profile] pegkerr
it may be said.

Delia received an email (on a Sunday) from the Admissions office of her college--the college she was going to move to in a mere week and a half--that said that her transcript showed she was short half a Social Studies credit and therefore would not be allowed to start college. 'Please call tomorrow to discuss.'

Note, they have had her transcript since June. They had accepted our money. They had accepted a scholarship check from our church. We had taken out loans and withdrawn from her college savings accounts. Yet this was the first we'd heard of it. Secondly, Delia needs to have 3.5 credits to graduate from high school, but the college only required 3 credits. And yet SHE GRADUATED FROM HIGH SCHOOL. Obviously, something was wrong here.

After severe heart palpitations on several people's parts, Delia called the Admissions office the next day. And called and called and called. Finally someone got back to her to clarify: she was missing four hours on her transcript.

Delia's high school advisor was out of the country until yesterday, but today he and Delia determined that he had accidentally shorted her several hours when finalizing the reports for her transcript. The correction was made, and a new transcript was both emailed to admissions and sent out in the mail. The correction is not considered 'official' until the copy is received in the mail.

Delia then sent a follow up email saying, 'Please let me know when you have received the mailed transcript and I'm a student again.'

Hopefully we will get this confirmation BEFORE WE START DRIVING TO THE COLLEGE.

What an unfortunate introduction to college bureaucracy.
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January 2019

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