MacHatred

[pegkerr]

Okay, all you on my friends list who've been crowing for years about how wonderful your Apples are, and gloating about how they are sooooooo reliable, and you neveh have to worry when you Go Mac, well, you can all go suck eggs now, all right? I'm just saying. It's nothing personal, you understand. It's just that moony's right: the hard drives for the iMac G5 are back-ordered. So I'm going on a second week now without my six-month old very expensive Apple computer.

Rob is working on getting the store manager to agree to allow the techs to put a temporary hard drive into the machine so we can take it home and work on that way until the proper drive comes in. Because maybe they don't want their top Apple salesman in the store having to admit that his wife is going around saying, after six months experience with their top-of-the-line computer, that Apple sucks eggs, now do they?

Comments

[ex-radparker580.livejournal.com]

I'm a long time Mac user (literally since 1984) who switched to Windows a couple years ago. Before that I worked in desktop support/network support where I supported a shop filled primarily with Macs. They were moody little things. I am very sympathetic to your situation.

[kiramartin.livejournal.com]

My husband was a Mac user until we got this computer 4 years ago...it is Windows. We have been really happy with it but once 6 months ago, it crashed and we had to buy a new hard drive because it died...we brought it to Chipheads (very impressed with them by the way) and there has been no problem ever since. I sympathize with you because it is like living without a leg or arm...you FEEL it every moment. Good luck!!

[jhetley.livejournal.com]

Oh, dear. And I've been thinking of going iMac to replace this Win98 desktop machine....

[http://users.livejournal.com/anam_cara_/]

I don't know... being forced to work on an eMac at work really changed my point of view, I hated it for 6 months, worshiped it for another 6 months, and nearly cried when they took it away, giving me a Windows laptop.

I'm beginning to think though, that I generate some weird forcefield that repels cellphone signals, because I've switched companies and phones a few times and I'm always getting my calls dropped, full signal to no signal and back again, without me taking a step. Yep, just bad electronic karma.

Hope things start looking up!!

[moony]

Well, first of all, please don't judge all Macs by this experience. Yes, this sucks for you and believe me, I can empathise because it's happened to me (for the first time in twenty-five years), but it's not representative of all Macs. It really isn't.

Are you dealing directly with Apple or through a third party? Because third party Apple service providers will always be back-ordered on parts. Apple Stores get first priority, and you're more likely to get your computer fixed (or, in the case of an iMac, replaced) by taking it to a real Apple Store. There IS a policy in place for iMac orders regarding constrained parts and repairs (i.e. if an iMac is in for repair for a certain amount of time it may qualify for a CRU, or customer replacement unit).

I really think you should contact Apple directly and talk to Customer Relations. Be a squeaky wheel, get greased!